Zum Inhalt springen
Module Ticketing Preise Service Demo buchen

Digital Services Act

Deutsche Version

Report illegal content

festiware hosts ticket shops, registration forms and portals that event organisers run with our software. If you come across content there that you consider illegal, report it here. We review every report promptly, diligently and objectively.

How it works

  1. You send the report with the form below or by email to abuse@festiware.eu.
  2. You receive a confirmation by email with a reference number.
  3. We review the report, as a rule within three working days, and contact the organiser responsible for the content where needed.
  4. We inform you of our decision and of the ways to challenge it. If we restrict content, the organiser concerned is told why (Art. 17 DSA).

What your report needs

  • The exact location: the address (URL) of the page, ideally also the event, shop or form.
  • An explanation of why you consider the content illegal.
  • Your name and email address.
  • Your confirmation that your information is accurate and complete to the best of your knowledge.

Your report

Prefer email?

Send the same information to abuse@festiware.eu.

Point of contact

Single point of contact for authorities, the European Commission, the Digital Services Coordinators and users (Art. 11 and 12 DSA): abuse@festiware.eu, in German or English. Postal address and further details are in the legal notice (German).