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More than software

festiware is more than just software. Our team of event professionals offers lots of extra services so everything runs smoothly for you.

Advice that moves you forward

From the first idea to execution, we support you with industry know-how and technical fine-tuning. Together we make sure your event is a full success. We're your partner, not just your software provider. And because festiware grows with the people who use it: on our Co-create page you can suggest new features, vote on ideas and see on the roadmap what we're working on right now.
Advice that moves you forward

Our services

Get ready to launch

  • Basic setup

    System setup with a standard template and basic configuration: the quick start.

  • FullServiceSetup

    Full setup with individual configuration and process adjustments for complex setups.

  • User training

    Hands-on training for your team, on site or remote.

  • Admin training

    In-depth training for system administrators and power users.

Full service

  • Event support

    We're reachable during your event, remotely or with our team on site.

  • Customization

    Customization and feature development for your requirements.

  • Premium support

    Your own communication channel, guaranteed response times and personal advice.

  • Full-service plan

    We take over the administration and configuration of your instance completely.

  • ProcessLab

    An annual review of your workflows: we find the places where you're still leaving time on the table.

  • 360° digital audit

    A one-off analysis of your digital processes that identifies potential and bottlenecks.

More from one team

Three offers that make your event complete, straight from the festiware team.

nextPOS point-of-sale system

A modern, flexible POS system for your event. Drinks, merchandise or tickets: fast sales with a clear view of your revenue at all times.

Ticketing from one team

A seamless booking experience for your guests. Your ticket shop fees are credited toward your festiware license. That's a double saving.

Event websites

Tailor-made websites with ticket shop, contributor portal and festiware forms, built centrally and professionally by the festiware team.

What can we do for you?